Live TV on XBOX

[wpvoss]

Hi,

I'm running VMC Ultimate, connected via Ethernet to XBOX360.

The system finds the extender fine, and I can perform all media centre functions OK.

However when I attempt to view Live TV via the extender, it displays an error message "video error files needed to display video are not installed" on the XBOX. I have Googled the message, there are a couple of threads but none specifically about this message from an extender.

I am using a Digital Now Dual Hybrid card, which works fine using either Media Center or DNTV Live on the VMC. I am using the DNTV Video and Audio decoders.

Any assistance appreciated

[Relmz]

Hi wpvoss,

According to Microsoft, this problem is related to conflicting antivirus or firewall software.
A Hotfix can be provided for this issue, but you have to submit a specific request online to MS in order to get it.

Here is a link to the MS Help & Support page regarding your error, with info on how to request the hotfix.

[seren]

Hi
Thanks for this. Went to watch battlestar tonite via the 360 when this message appeared. First time this happened - no previous issues with live tv.