How the hell do i purchase Nvidia DVD decoder

[jestroy]

Mate-- bit confused ---am get high pitched sound out of speakers (i think nvidia codec problem) and I have exceeded the 30 day trial period on the Nvidia DVD Decoder and now I get a blue screen saying Video Error needed to restart Media Centre.

Go to nvidia site and they keep saying that it is down waiting for enhancement of the purchase area--- and it says in the meantime enjoy the DVD Decoder---my meantime seems to have run out.

I uninstalled the nvidia dvd software etc and rebooted computer---went regedit deleted everything in registry from Nvidia and download new trial decoder ---still won't work----I was trying to trick computer into new trial period.

a little perplexed

Regards jestroy

[squaredcorp]

The site has been down for a month now.

I saw a discussion on the [H]. You can apparently get it from PCAlchemy in the USA. I do not know more that they should be back very soon.

hope this helps.

cheers

[djhampson]

Its been like that for ages. YOu'd think they'd setup an email address you could emial to arrange buying it. Crazy.

Maybe you could use Power DVD or something similar. I use the decoder that comes with the Fusion drivers.

[monster]

u can buy from scan if you dont want to wait

[ancall]

How does an Australian buy from Scan - their credit card facility needs a UK address? So far they have not anwsered my emails.
Regards
ancall

[simbot82]

Altech apparently do nvidia gold codec sales

[ancall]

Altech use the codec in their systems. They won't sell it to me.

I also considered buying a video card, but the codec is not included in the package. Great product; free for 30 days then unobtainable!
Regards
ancall

[hotspur]

Hey ancall

Dont feel too bad. Scan havent replied to my emails either - and I'm a bloody POM well versed in the local dialect !!!! Whats the world coming to ?

I told them that there were a few prospective punters here in Aus; eager to part with cash. Sometimes you just cant give money away ?!?!?

Hands up if you want to chip in a couple of dollars and go for a hostile takeover of Nvidia Corp. New resolution to include only selling to Australia !!!!!

[impact]

Another article found on how great nvidia is.... maybe some clues here on where to complain?

http://www.digitalproducer.com/artic...e.jsp?id=34391

[hotspur]

Impact

Thanks for that.

For what its worth I have emailed the editor of the article just in case he can reach ears that we can't.

I dont expect him to get past line 2 before the email hits his delete folder.

Anyway - in 10 days time nvidia lose a sale and I join the power dvd 6 brigade. It sucks a bit because I really dont like fiddling with a set up that works well - anyway s**t happens.

[OffBeatMammal]

How does an Australian buy from Scan - their credit card facility needs a UK address? So far they have not anwsered my emails.

luckily I have a credit card with a UK address (I'm an ex-pat pom) so if it's software only I'm sure we could work out a solution to order licence codes for those who need.....

If the decoder download / licence key or is it a physical shipment - the product page doesn't mention but there is a shipping charge on the checkout - so we'd have to forward ship from the UK.

Aaaargh. does it have to be this hard ?!

[hotspur]

Mate - thats a nice gesture (I too am expat but without any UK bank credentials). I wouldnt want things to start getting all complicated and messy for you though.

Like yourself - I would have assumed the issuing of a key would be sufficient. I am not sure why the shipping is required??

Funnily enough I have just had a reply from the editor of the article - who knows where this may end up (not that I am raising any hopes). See below for email:

Tony,
>
> Before I filed your letter, in my "correspondence to keep" folder I
> cc'd Brian Burke at NVIDIA. Hopefully he can forward it to the
> appropriate folks within NVIDIA to address your concerns regarding
> lack of NVIDIA product access Down Under.
>
> Thanks for reading /and /writing,
>
> John Virata
>
> <><><><><><><><><
>
>
> Hi John
>
> I read your article about the Nvidia pure video product with great
> interest. I think it’s a great product.
>
> Guess what though?
>
> Us poor folks who live outside of the USA/Canada can’t actually
> purchase the product that easily.
>
> We can all download the ‘trial’ product to our hearts content.
> AMAZINGLY though – a techno company like Nvidia can not supply us
> Aussies with a simple license key since they (for reasons unknown!!!!)
> can not process our credit cards. Crazy but true.
>
> Is this your fault? No.
>
> Is this your problem? No.
>
> Should you care? Well probably not.
>
> However – if you were able to reach the ears that we have thus far
> failed to, it would be much appreciated !!!
>
> A glance at www.xpmediacentre.com.au will allow you to see that there
> are a butt load of folks willing to part with their hard earned cash
> and buy the Nvidia products. In 10 days time my temp licences expires
> and after that its off to Power DVD 6 and another lost sale for Nvidia.
>
> Alternatively, companies like Nvidia should wonder why software piracy
> occurs?
>
> John – thanks for listening even if this email is now sitting in your
> deleted folder.
>
> Regards
>
> Tony

[hotspur]

FYI - I have had a reply back from Brian Burke (???) at Nvidia letting me know that he is investigating our difficulties in purchasing decoder products.

Interpret that as you will.

[bella]

I worked for more then 4 years for Mastercard Australia. I have never heard about companies not being able to process Aussie credit cards. This is not only unbelievable but has to do with ignorance and arrogance. I often use my credit card for overseas purchases without any problems, then a company that gets involved with a worldwide thing like MCE cannot process your cc card? For that reason alone I am not using Nvidia! Also the problems with their website tells me something else about this company.

[hotspur]

I totally agree with you.

Unfortunately the product is doing a good job for me and I am reticent to change - otherwise I would dump them and run. As it stands I may have to do that anyway.