Avermedia Tuner Problem

mikevets · **17th March 2008, 11:54 AM**

Hi All,

I have recently had to replace the Processor (long story!!) on my Media Centre and am now trying to get it all up and running again. I am encountering a problem which is essentially stopping me in my tracks. Every time I go into Media Centre and try to watch something, I am presented with the message:

"Digital Cable Device Registration application stopped working and was closed"

When I go to Problems and Solutions in Control Panel it mentions my NVidia Graphics Card but all the drivers for this are up to date?

Installed latest Drivers for NVidia and Media Centre is now saying that it cannot detect the tuners? I have 2 x Avermedia Digital Tuners.

Can anyone please help??

GlenR · **17th March 2008, 12:00 PM**

Are these the 777 Avermedias and what drivers are you using for them?

EDIT - mikevets, I have deleted the other instances of this request in the other forums. Multiple postings just add confusion as any help posted is scattered all over the place. I have left this one as it sems to be in the most logical forum for your problem.

mikevets · **17th March 2008, 12:06 PM**

Hi,

I have 2 x AverTV Hybrid + FM PCI.
I just downloaded the drivers off the Installation CD and am about to try again. How can I tell the driver version?

mikevets · **17th March 2008, 12:09 PM**

No luck.... Just started Media Centre and was immediately presented with the error message "Digital Cable Device Registration application stopped working and was closed"...

BTW, Sorry for the multiple postings...

mikevets · **17th March 2008, 12:28 PM**

If it's any help, here is the error message details

Problem Event Name: APPCRASH
Application Name: ehPrivJob.exe
Application Version: 6.0.6000.16386
Application Timestamp: 4549b489
Fault Module Name: Indiv01.key
Fault Module Version: 11.0.6000.7000
Fault Module Timestamp: 46ddd258
Exception Code: c0000005
Exception Offset: 000b0477
OS Version: 6.0.6000.2.0.0.768.3
Locale ID: 3081
Additional Information 1: 398d
Additional Information 2: 410229c167929827a5a81fa1daf7ce05
Additional Information 3: ce0c
Additional Information 4: 45b6a9ecab8d410fd7dbd53ea12d6b1c

mikevets · **17th March 2008, 02:26 PM**

Found the problem!! When changing processors, there is sometimes a need to reset the DRM system on the PC. It's all explained in the Microsoft KB article: http://support.microsoft.com/kb/929642

Hope it helps others in the same position