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Originally Posted by cpmw
Yes I did. The Vantec site said I if I cannot see the device then I need to format disk but how do I do this if I cannot see it under disk management. Do you know what code 10 error is.
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After heaps of time spent I took the hard drive back to the supplier and they told me there was a chip on the board missing. They tried to say I damaged it but after some discussion they agreed to replace it. It works great now. Thanks for the help.