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Old 20th April 2008, 12:16 PM   #1 (permalink)
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Guide not working - Unsupported country or region!!

Epgstream has been working fine for weeks on my new Vista rig, but in the last couple of days (3 or 4) i'm getting an error saying that the guide cannot download as the Region or Locale in Control Panel is not correct or that the Region is not supported!!!

Of course that is baloney as is had been working and the locale settings in Control Panel are correct. When attempting to setup the guide again it stops at the point where it tries to download the latest TV info for my region saying the my area (3550) is not supported.

Has MS done something to cripple third party guides? I don't understand how this could be happening as nothing else appears to have changed.

I've checked the registry and confirmed my Local is en-AU so it's all a bit of a mystery.

Anybody else got ithis ssue or can shed some light on what may be going on?
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Old 20th April 2008, 12:48 PM   #2 (permalink)
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Re: Guide not working - Unsupported country or region!!

Quote:
Originally Posted by matth View Post
Epgstream has been working fine for weeks on my new Vista rig, but in the last couple of days (3 or 4) i'm getting an error saying that the guide cannot download as the Region or Locale

Anybody else got ithis ssue or can shed some light on what may be going on?
Ive got the same issue, but its been going on for a bit longer.. really frustrating. Ive tried uninstalling epgstream and reinstalling it, but to no avail
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Old 15th July 2008, 08:11 PM   #3 (permalink)
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Re: Guide not working - Unsupported country or region!!

Well i fixed it, this is what i did

Uninstalled Freeepg using their uninstall
Went into the registry and deleted the epg.stream folder thing
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\Media Center\Service\

Then went into c:\programdata\microsoft\ehome\epg
and deleted all the files in the root level, not the folders and one file wouldn't delete.

Restarted the machine

Reinstalled freeepg, then went into setup guide listings.
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Old 26th July 2008, 09:41 PM   #4 (permalink)
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Re: Guide not working - Unsupported country or region!!

I'm having this same problem - I know it's been covered extensively in other threads, but I've tried everything I can think of, and no luck.. I've searched exhaustively through this forum, and the FreeEPG forum, and have had no joy so far

I've tried the registry deletion and FreeEPG reinstall method from this thread, with no luck..

Here's what I'm running:

Vista 64 SP1 Media Center
Hauppauge 2200
Free EPG

Here's what I've tried:
Installed the two 64 bit reg fixes from here
Important Hotfixes For Vista Media Center

Installed GlenR's ref fix from here
SP1 - Registry Keys Required To Prevent Guide Corruption

I've tried uninstalling and reinstalling FreeEPG a couple of times, have restarted after each step, etc. I must plead ignorance regarding the workings of the windows registry, but I think this may have something to do with the problem I'm having.

I gather that, since I'm already running SP1, I didn't need to install the first two reg fixes, just GlenR's one. In fact, when I installed the tuner initially, the guide would not work, giving the "no guide for your region" error. I installed GlenR's fix, and FreeEPG, and it worked! Then I installed the other fixes and I received the old error again. Now I don't know how to make it work again!

Please help - I'm new at the media centre thing, but I've done my research and feel like I've hit an impasse regardless..

Cheers
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Old 27th July 2008, 05:09 PM   #5 (permalink)
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Smile Re: Guide not working - Unsupported country or region!!

OK, I have resolved this now

The fix that worked for me was this one:

http://forum.epgstream.net/viewtopic.php?f=41&t=169

Huzzah!
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