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Old 7th January 2007, 10:55 AM   #1 (permalink)
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GAH! creative labs and their drivers = rubbish

so here's why I will never buy any creative labs product ever again. A bit over a year ago I purchased a audigy 2ZS sound card, all was fine until I did my first rebuild and couldn't find the drivers disk, no worries, I will just grab the latest drivers from the net, like you do with any other piece of computer hardware.

Well, turns out creative strictly *do not* provide full copies of their drivers, only updates which still require the original cd, thats ridiculous. You have a look in their forums, and there are literally hundreds of requests from their customers asking for a full driver, not just some useless update. if you have the patience, you may be able to find an iso image floating around which suits your card, but this is asking for trouble, i'd feel much more comfortable getting it from the manufacturer of my card.

now with vista, they provide a full driver, but call it beta and time limit it, the first one expired, and so i grabbed the latest one, which is also time limited to run out on the 8th Jan, in a couple of days. Creative still don't have a non beta/time limited version on their site. I'm never buying a creative prodcut again, and i hope anyone who reads this does the same.
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Old 7th January 2007, 12:49 PM   #2 (permalink)
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Re: GAH! creative labs and their drivers = rubbish

Glad I bought the HDA X Mystique Gold 7.1 card after the hassles you're going through. Has a driver for Vista through MS already, although not 100% perfect at least it's not time limited. Plus the card does DD Live
 
Old 7th January 2007, 01:48 PM   #3 (permalink)
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Re: GAH! creative labs and their drivers = rubbish

Quote:
Originally Posted by benneh View Post
so here's why I will never buy any creative labs product ever again. A bit over a year ago I purchased a audigy 2ZS sound card, all was fine until I did my first rebuild and couldn't find the drivers disk, no worries, I will just grab the latest drivers from the net, like you do with any other piece of computer hardware.

Well, turns out creative strictly *do not* provide full copies of their drivers, only updates which still require the original cd, thats ridiculous. You have a look in their forums, and there are literally hundreds of requests from their customers asking for a full driver, not just some useless update. if you have the patience, you may be able to find an iso image floating around which suits your card, but this is asking for trouble, i'd feel much more comfortable getting it from the manufacturer of my card.

now with vista, they provide a full driver, but call it beta and time limit it, the first one expired, and so i grabbed the latest one, which is also time limited to run out on the 8th Jan, in a couple of days. Creative still don't have a non beta/time limited version on their site. I'm never buying a creative prodcut again, and i hope anyone who reads this does the same.
Amen on that,

I have a External Live 5.1 (USB) - and they still don't have any drivers at all (not even beta).. Instead I have to use the generic USB audio drivers and hence can't get any SPDIF output... They were originally supposed to bring something out Mid December - and then after not delivering - changed it to 'end of january'.. I've been wanting to buy something else to put in there - but pretty much all the local stores only carry Creative products (albeit a couple of $20 cheapies where you can't find out anything about the supplier). I also have an Audigy v1 card - and they have stated they are never going to provide drivers for this one for Vista.

I was considering buying an XFi just to get a supported product - but $170+ really seems completely overboard just to get a straight spdif passthrough function. (and would probably be a cheaper option to upgrade the motherboard instead). I also have no trust left for their products after this fiasco..

One thing that really p'd me off about them (apart from no drivers) - is that they refuse to provide any tech support at all (other then 'first time' installations). Their customer service contact details actually reads 'DONT SEND ANY TECHNICAL REQUESTS AS THEY WILL NOT BE ANSWERED'... All their Vista info is incorrect/outdated - and they are still peddling the 'Vista is in Beta' excuse.

So anyhow if anyone knows of a cheap/simple option for getting spdif passthrough on Vista please enlighten us (I don't need the card to do anything else at all - my receiver/amp does it just fine).


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Old 8th January 2007, 04:33 AM   #4 (permalink)
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Re: GAH! creative labs and their drivers = rubbish

Quote:
Originally Posted by benneh View Post
so here's why I will never buy any creative labs product ever again. A bit over a year ago I purchased a audigy 2ZS sound card
same problems im having with my audigy i've got and i format my pc about every 6 months... eventually i gave up even using the damn card with all the driver complications.

the cd last month and installed the drivers from that, tried to update them but then says incompatible or errors etc, Not the best system to work with hey?
 
Old 8th January 2007, 08:15 AM   #5 (permalink)
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Re: GAH! creative labs and their drivers = rubbish

Quote:
Originally Posted by benneh View Post
so here's why I will never buy any creative labs product ever again. A bit over a year ago I purchased a audigy 2ZS sound card, all was fine until I did my first rebuild and couldn't find the drivers disk, no worries, I will just grab the latest drivers from the net, like you do with any other piece of computer hardware.

Well, turns out creative strictly *do not* provide full copies of their drivers, only updates which still require the original cd, thats ridiculous. You have a look in their forums, and there are literally hundreds of requests from their customers asking for a full driver, not just some useless update. if you have the patience, you may be able to find an iso image floating around which suits your card, but this is asking for trouble, i'd feel much more comfortable getting it from the manufacturer of my card.

now with vista, they provide a full driver, but call it beta and time limit it, the first one expired, and so i grabbed the latest one, which is also time limited to run out on the 8th Jan, in a couple of days. Creative still don't have a non beta/time limited version on their site. I'm never buying a creative prodcut again, and i hope anyone who reads this does the same.

Creatives website has a function which can automatically scan your PC for Creative hardware and then gives you the available choices of drivers.

Ive done this many times with my Creative cards without a problem?

http://www.creative.com/language.asp...wnloads/su.asp
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Old 8th January 2007, 08:19 AM   #6 (permalink)
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Re: GAH! creative labs and their drivers = rubbish

I have confirmed with Creative that the 'Audigy 2ZS' sound card is on the AutoUpdate system.

You should have no problems using this to install the drivers from scratch!
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Old 8th January 2007, 12:09 PM   #7 (permalink)
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Re: GAH! creative labs and their drivers = rubbish

I just checked, and it looks like they have finally succumbed and put a full version of the drivers up on the manual download as well, at least for WinXP. It wasn't last time I checked, and it still look them over a year to get it up there.

I am running Vista only now, so I am still left with no drivers after the current ones expire and cease to work on Jan 12. If they still don't have them by then, expect to see an audigy 2zs for sale shortly thereafter!!
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