XBOX 360 Dead

[hotchip]

Aaaaghhh it finally happened, the dreaded three rings of death. Rang up support and they said it was still in warranty, but wanted me to try a few things before sending it through to them, i told them i already tried everything that he said... including plugging my other xbox into the same leads and having it run fine. So he sent me a reply paid sticker and i boxed it up and sent it off to NSW..... heres hoping that it will return in one peice and alive! So now i only have 1 xbox 360 to game on, and run media centre through, that sucks. Ahwell, how many others have had to send their 360's to nsw?

[simbot82]

yep Mine took 8 weeks to be returned

[hotchip]

im trying to hurry them up by telling them that i need it for the G03 show at the end of the month that we've got a stall for. Hope that helps get it back! If not alot of phone calls!

[simbot82]

Did the same thing for my Company.

11 Phone calls
12 emails
3 different Microsoft departments

Finally Got to them and got Perfect Dark for free but still 8 weeks. But they are getting better at fixing this problem

[Texm78]

Hey Fella's,

I'm just trying to gueage an idea of the lifespan of the 360 when used as an extender..

how old were your 360's when they died, and how much use were they getting??


-CM

[simbot82]

70% extender 30% games. Issue is first batch were rushed and poorly put together. Newer batches should be fine learnt from past mistakes.

[hotchip]

i'd also say about 70% extender and 30% games, i bought mine on australia launch day so march 23... almost a year till it broke down.

[scritch]

I've got one launch box and one from Jan 07 - the Jan 07 is alot quieter and runs a little cooler. The Launch box is functioning fine and is our main extender - probably 95% extender, 5% gaming - only issue with it is the DVD drive tray gets a little stuck when the unit is vertical - have to press the top/left of the DVD drive tray (near the button) to make it eject.

Other than that no problems so far (touch wood).

Off topic I know... but just picked up a Wii yesterday with an extra controller (WiiPlay included) and me, my wife and the kids are having heaps of fun playing - I almost yanked my arm out of the socket playing baseball in WiiSports. I wonder how many Wii purchasers around the world are Xbox 360 owners too?

Regards,
Shane.

[supafly]

Im One bought a 360 in July 06 and a Wii on launch.

[chestefiel]

Hi,

As an xbox 360 owner and an active member of the 360 forums, I can state that this issue is a LOT more widespread than MS would have us beleive.

I am personally on my 4th xbox (well, Ive now had two replaced and bought another one so I have a "backup").

The results of various surveys and postings on the official xbox forums would indicate a failure rate of anything up to 25% over time. and it is NOT just the first batch affected. For example, people are having brand new consoles fail within days.

It is a manufacturing issue, but not restricted to the first batch - the concensus is now starting to lean toward dry joints and brittle solder as the culprit.

Due to new international regulations, the ammount of lead that solder can contain is now lower than ever. Less lead, less flexibility in the solder as it heats/cools. Which means over time, these boxes can just fail due to their natural heating/cooling cycle during use.

Notice how MS are now constructing a new xbox360 with slightly different parts/chips that run cooler? These units may be more stable.

With the failure of an xbox 360 comes other issues too. If you are sent a replacement console, and not your own original one back, any downloaded content will not work offline on your new xbox, you will have to be signed in to xblive for it to work, and it will not work under any other profile on the xbox full stop.

for more on this particular issue - you can read here:
http://forums.xbox.com/1159815/ShowPost.aspx

Hope the above helps,
Regards,
Chris.