Hi,
Hauppauge has identified an issue with the Nova 500 card and XP SP3. The issue lies with the usbehci.sys driver that is part of the XP SP3 pack, and the issue must be addressed by Microsoft. Microsoft are epxected to shortly release a fix via Windows Update but in the meantime you should follow the proceedure outlined at
www.newmagic.com.au/vista. Note that this does not effect Vista users.
As soon as the Windows update fix is released by Microsoft I will post a notice in this thread
Regs
Mark Harwood
New Magic Australia Pty Ltd
Australian Hauppauge Distributor