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Old 4th June 2008, 02:26 PM   #3 (permalink)
MJW
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Re: When Firmware goes bad

Well Viewers, an update on the said Samsung panel. Despite the stoic efforts of the guys at Maroochy TV services they couldn't get the colours right. After a lot of hard work on their part they found the board was cactus and ordered a new one, and advised it takes 4 days or so for it to arrive. As in my previous posts I complained about this dodgy behaviour only to be dismissed by Samsung as substandard connectors fitted by me. Well it's not hey Samsung? It's your defective product...

Non-plussed about this amount of time (4 days) for an item to be transported by courier from Sydney to Maroochydore I rang Samsung. The chap there was helpful and assured me the part had been sent for despatch last Wednesday afternoon and should take about two days to get there. Now it's a fact that a tray of Bowen mangoes , packed some several hundred kilometres north of me will find it's way into the Sydney markets easily in that time.

But no, today I rang the service centre and they advised they hadn't received the part. I then rang Samsung and they, after ringing about told me it should be there by the end of the week. Why the hell does a massive corporation like Samsung take eight days to freight a part approximately 1100 klms? Absolute BS

Interestingly, a mate at work just bought a 46" Samsung F8 panel which promptly expired the second time he attempted to turn it on.

Goodbye Samsung, please keep an eye out on eBay for a Samsung Blu-Ray Player and 40" LCD panel going cheap
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Mick

Pioneer DreamVision; FIC PTM945EF LF Motherboard; Intel Dual Core E6300; 2Gb DDR667 RAM; ATI X1600HDMI to Samsung 40" 1080p 50Hz; Hauppauge Nova-T 500 MCE; Seagate 320Gb; Western Digital 1Tb & Pioneer DVR-111D
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